payment policy

Hey there, welcome to Marketfastap!   We’re stoked you’re here. This Payment Terms & Policy is your go-to guide for understanding how we handle payments for the amazing services we offer. By purchasing from us, you’re agreeing to these terms, alongside our Terms & Conditions and Refund Policy. Let’s break it down with all the details you need to know! 

1. Accepted Payment Methods

We’re all about making payments easy, secure, and flexible. Here’s the full lineup of payment options we currently accept:

• Credit & Debit Cards: Visa, MasterCard, American Express, Discover, RuPay, and more. Whether you’re tapping online or swiping in spirit, we’ve got you covered!

• UPI & Net Banking (India only): Pay instantly with Google Pay, PhonePe, Paytm, BHIM UPI, or directly through your bank’s net banking portal. Super quick and hassle-free!

• PayPal: A trusted choice for our international customers, perfect for seamless global transactions.

• Digital Wallets & Other Gateways: Depending on your region, we support wallets like Apple Pay, Amazon Pay, or Razorpay. Availability varies, so check at checkout!

• Cryptocurrency (Select Regions): We’re testing crypto payments like Bitcoin or Ethereum in certain markets. Stay tuned for updates on availability.

 Security First: All payments are processed through PCI DSS-compliant third-party gateways using top-tier encryption. We never store sensitive info like card numbers, CVV codes, or bank details. Your trust is everything to us! 

2. Payment Timing & Confirmation

We keep payments simple and transparent:

• Upfront Payment: Full payment is required at the time of placing your order to lock it in and get things rolling.

• Order Confirmation: Your order is officially confirmed only after we receive your payment. You’ll get a sparkly confirmation email to seal the deal!

• Invoice Generation: A detailed digital invoice/receipt lands in your inbox right after payment, complete with order ID, service details, and tax breakdown.

• Delayed Payments: If your payment is pending (e.g., bank processing delays), we’ll pause order processing until the funds clear. We’ll keep you in the loop with updates!

• Partial Payments: For select high-value services, we may offer installment plans (subject to approval). Details will be shared at checkout.

Pro Tip: Double-check your payment details before hitting “Pay” to avoid delays. Let’s get your order moving lightning-fast! 

3. Currency & Pricing

Here’s the scoop on how we handle pricing and currencies:

• Currency: Prices are displayed in [INR/USD/Your Preferred Currency] for maximum clarity. You’ll always know exactly what you’re paying.

• International Transactions: Paying from outside [Your Country]? Your bank or payment provider may tack on currency conversion or cross-border fees. These are outside our control, so check with them for details.

• Taxes: Prices are exclusive of taxes like GST, VAT, or sales tax unless otherwise stated. We’ll calculate and display all applicable taxes at checkout—no surprises!

• Price Changes: We may adjust prices to reflect market trends, service upgrades, or operational costs. But once your order is confirmed, your price is locked in, no matter what!

• Promotional Pricing: Discounts or special offers may apply during campaigns. These are subject to specific terms (e.g., expiration dates) displayed at checkout.

4. Refunds, Cancellations & Disputes

We’re all about keeping you happy with your purchase. Here’s how we handle refunds, cancellations, and disputes:

• Refunds: All refund requests follow our Refund Policy (linked on our website). Refunds aren’t available for services already delivered, in progress, or past the refund window.

• Duplicate Payments: Paid twice by mistake? No worries! Contact our support team at refund@marketfastap.com, and we’ll refund the extra payment pronto.

• Cancellations: Once an order is in progress, cancellations may be limited. Reach out ASAP to discuss options. For subscriptions, see Section 8 for cancellation details.

• Disputes: Got an issue? Contact us first at refund@marketfastap.com. We’ll work to resolve it quickly before you escalate to a chargeback with your bank or payment provider.

• Chargeback Policy: Initiating a chargeback without contacting us first may lead to account suspension. Let’s sort things out together!

Fun Fact: Our support team is lightning-fast at resolving payment hiccups, so you can get back to enjoying our services! 

5. Taxes & Compliance

Taxes can feel like a puzzle, but we’ve got it handled:

• Your Responsibility: You’re responsible for any local taxes required by law in your region (e.g., sales tax, VAT, or GST).

• Our Role: Where applicable, Marketfastap will collect and remit taxes on your behalf. This will be clearly itemized on your invoice.

• Tax Exemptions: If you’re eligible for tax exemptions (e.g., nonprofit status), contact us before checkout with documentation, and we’ll guide you through the process.

• Transparency: Every invoice includes a detailed tax breakdown, so you know exactly where your money’s going.

6. Fraud Prevention & Security

Your security is our top priority, and we go all out to protect you:

• Top-Notch Protection: We use SSL encryption, 3D Secure authentication, and advanced fraud detection tools to safeguard every transaction.

• Fraud Monitoring: Suspicious transactions (e.g., unusual activity or mismatched billing details) are flagged and may be blocked to protect you and us.

• Verification for High-Value Orders: For big-ticket purchases, we may request additional verification like ID proof, address proof, or a quick call to confirm everything’s legit.

• Account Safety: If we detect potential fraud, we may temporarily suspend accounts involved and notify you to resolve the issue.

Shop with peace of mind knowing your payments are locked down tight! 

7. Failed or Rejected Payments

Sometimes payments hit a snag. Here’s what you need to know:

• Common Issues: Payments may fail due to insufficient funds, expired cards, incorrect details, or technical glitches with your bank or payment gateway.

• Order Holds: If a payment fails, your order stays on hold until the issue is fixed. We’ll notify you to update your payment method.

• Our Role: We’re not responsible for delays caused by payment gateway errors or bank processing times, but we’ll keep you updated every step of the way.

• Retry Options: You can retry payments with a different method or contact us for assistance if the issue persists.

Pro Tip: Keep your card or UPI details up to date to avoid payment hiccups. Let’s keep things smooth! 

8. Recurring or Subscription Payments (if applicable)

If you’re subscribed to one of our awesome plans, here’s how it works:

• Automatic Billing: Recurring payments are charged automatically on your billing cycle (e.g., monthly, quarterly, or annually) using your saved payment method.

• Manage Your Plan: Update, pause, or cancel your subscription anytime from your account dashboard. It’s super user-friendly!

• Renewal Notifications: We’ll send you a heads-up before your subscription renews. Forgot to cancel? The next cycle will be charged automatically, so mark those dates!

• Failed Payments: If a payment fails, we’ll notify you to update your payment method. After 3 failed attempts, your subscription may be paused until resolved.

• Grace Period: We offer a 3-day grace period for failed subscription payments to keep your service uninterrupted while you update your details.

9. Billing & Invoices

We make billing clear and easy to track:

• Digital Invoices: Every successful payment generates a digital invoice sent to your registered email. It includes your order ID, payment method, tax details, service breakdown, and more.

• Lost Your Invoice?: Check your spam/junk folder. Still missing? Hit us up at refund@marketfastap.com, and we’ll resend it ASAP.

• Custom Invoices: Need a specific invoice format for your business (e.g., with your company’s tax ID)? Let us know, and we’ll customize it where possible.

• Invoice Retention: We recommend saving your invoices for your records. We store them securely on our end for 7 years in case you need a copy.

10. Promotional Offers & Discounts

Who doesn’t love a good deal? Here’s how we handle promotions:

• Limited-Time Offers: Discounts, promo codes, or special bundles may be available during campaigns. Check the terms (e.g., expiration dates, eligible services) at checkout.

• Non-Stackable: Most promotions can’t be combined with other offers unless explicitly stated.

• Subscription Discounts: Some plans may include discounted rates for longer commitments (e.g., annual vs. monthly billing). Details are shown at checkout.

• Referral Programs: Refer a friend and score credits or discounts (if applicable). Check our website for active referral campaigns!

11. Payment Plans for High-Value Services

For premium or high-value services, we may offer flexible payment plans:

• Installment Options: Split payments into manageable chunks (e.g., 3 or 6 installments) for select services, subject to approval.

• Eligibility: Payment plans may require a credit check or additional verification. Details will be provided at checkout.

• Default Policy: Missed installment payments may pause service delivery. We’ll notify you to resolve any issues.

12. Privacy & Data Protection

Your payment data is sacred to us:

• No Storage of Sensitive Data: We never store your full card details, CVV codes, or bank account info. All sensitive data is handled by our PCI DSS-compliant payment processors.

• Data Encryption: All transactions are protected with end-to-end SSL encryption to keep your info secure.

• Privacy Policy: For more details on how we handle your personal data, check out our Privacy Policy linked on our website.

13. Limitation of Liability

A few key points to keep things fair:

• Extra Fees: We’re not responsible for fees charged by your bank, card issuer, or payment provider (e.g., currency conversion, transaction, or overdraft fees).

• Dispute Timeline: Payment issues must be raised within 7 working days of the transaction. After that, payments are considered final and non-disputable.

• External Errors: We can’t control delays or errors caused by payment gateways, banks, or third-party systems, but we’ll work with you to resolve them.

• Service Availability: Payment issues don’t affect your obligation to pay for services already delivered or in progress.

14. Policy Updates

We may update this Payment Policy to stay compliant with laws, payment gateways, or security standards:

• Effective Immediately: Changes take effect as soon as they’re posted on this page.

• Stay Informed: We recommend checking this page regularly. Major updates will be communicated via email or a website banner.

• Your Agreement: By continuing to use our services, you agree to the updated terms.

15. Contact Us

Got questions, concerns, or just want to chat about payments? We’re here for you! Reach out at:

 support@marketfastap.com
 8263062813
 Pune, Maharashtra – 411005
 help.marketfastap.com

Our support team is ready to make your experience smooth and stress-free. Let’s keep the good vibes going!