faq policy

updated , August 2025

Welcome to the FAQ Section of Marketfastap!
Here, we’ve got you covered with answers to all the common questions about our services, payments, policies, and more. Our goal is to make your experience seamless and transparent. If you don’t find what you’re looking for, reach us at support@marketfastap.com.

1. General Questions

Q1: What is Marketfastap?

Marketfastap is an online service-selling platform (similar to Fiverr) where you can directly purchase professional digital services from us. No middlemen, just direct, reliable, and secure service delivery.

Q2: How does it work?

It’s simple! Browse our services, select the one that fits your needs, make a secure payment, and we’ll deliver your project within the agreed timeline. You’ll get updates along the way.

Q3: Do I need to create an account?

Yes, an account makes tracking easy. You can view orders, download invoices, and communicate with us directly.

Q4: Who can use your services?

Anyone around the globe! Whether you’re a business owner, content creator, or individual, our services are tailored for all.

Q5: Are your services available worldwide?

Absolutely! Marketfastap works with clients internationally, with secure payment options for all regions.

2. Ordering & Delivery

Q6: How do I place an order?

Browse services, add your selection to the cart, and proceed to checkout. Once paid, you’ll get confirmation via email.

Q7: How long will it take to receive my order?

Delivery depends on the service. Each service page lists an estimated timeline.

Q8: Can I request custom work?

Yes! Email info@marketfastap.com with details for a tailored quote.

Q9: Can I request revisions?

Yes. Most services include 1–2 rounds of revisions. Specifics are listed on each service page.

Q10: What if I need urgent delivery?

Rush delivery may be available for select services. Contact us before ordering.

3. Payments & Billing

Q11: What payment methods do you accept?

We accept:

Credit/Debit Cards (Visa, MasterCard, Amex)
UPI & Net Banking (India only)
PayPal (international)
Stripe (for select regions)

Q12: Is payment secure?

Yes, we use secure PCI DSS-compliant gateways. Your card/bank details are never stored.

Q13: Will I get an invoice?

Yes. A detailed digital invoice is emailed after payment confirmation.

Q14: Can I pay in installments?

For large projects, installment options may be discussed. Contact billing@marketfastap.com.

Q15: Do you charge taxes?eed urgent delivery?

Taxes depend on your region. Any applicable taxes will be displayed at checkout.

4. Refunds & Cancellations

Q16: Do you offer refunds?

Yes. Refunds are allowed under these conditions:

The order is canceled within 3 days of payment.
The service has not yet been delivered.
Only 30% of the total amount is refunded.

Q17: How do I request a refund?

Email refund@marketfastap.com with your Order ID and reason. Refunds are processed within 7–10 business days.

Q18: Can I cancel an order?

You may cancel before work begins. After work starts, cancellations will only qualify for a 30% refund.

Q19: What if I’m not satisfied?

5. Security & Privacy

Q20: Is my data safe?

Yes. We use encryption, secure servers, and firewalls. Check our Privacy Policy here:
Privacy Policy

Q21: Do you use cookies?

Yes. Cookies help us improve user experience. See our Cookie Policy.

Q22: What if my account is compromised?

Reset your password immediately and contact support@marketfastap.com for assistance.

Q23: Do you share my data?

No. We never sell data. We only share when required for payments or legal obligations.

6. Support & Communication

Q24: How can I contact you?

Email us at:

General Support: support@marketfastap.com
Refunds: refund@marketfastap.com
Info: info@marketfastap.com
Or visit our help desk: help.marketfastap.com

Q25: What are your support hours?

Monday–Friday, 9 AM–6 PM IST

Q26: Can I schedule a call?

Yes. For large projects, contact us to arrange a consultation.

Q23: Do you share my data?

No. We never sell data. We only share when required for payments or legal obligations.

7. Miscellaneous

Q27: Can I see samples of your work?

Yes, check our portfolio section on the website.

Q28: Do you offer discounts for bulk orders?

Yes, we may provide discounts for multiple projects. Contact us with details.

Q29: How do I leave feedback?

You can leave a review directly on our website or email us. Your feedback helps us improve.

Q23: Do you share my data?

No. We never sell data. We only share when required for payments or legal obligations.

Still have questions?
Reach us at support@marketfastap.com or visit help.marketfastap.com.

We’re here to make your creative experience smooth and trustworthy!